Banner

Frequently Asked Questions

For questions relating to the technical details and R178 specifications, please visit our Tech Help Page, or contact our office on (02) 4988 6111.
Q: What areas do you work in?
A: We service New South Wales, South East Queensland and Northern Victoria.
Q: Are you a locally based company?
A: We at Valley Hydramulch & Revegetation are local to the Hunter Valley and are based in East Seaham (just North of Newcastle on the Pacific Highway)
Q: Do you cover every state?
A: No, the states & territories that we DO NOT service are Tasmania, South Australia, Northern Territory, and Western Australia.
Q: Do you only provide local services?A: No, at Valley Hydramulch & Revegetation we are not restricted to local areas. We generally service the East Coast of NSW and SE QLD and we service inland to about 200Km
Q: Do you have a minimum area requirement?
A: Yes, at Valley Hydramulch & Revegetation we welcome small jobs that are a minimum area of 2,000sqm

Q: Will you tender/quote a small job if it is a reasonable amount of time away from where you are based?
A: At Valley Hydramulch & Revegetation we will tender a small job if we are in the same region at the time or able to get there.

Q: Will it cost more if my job is further away?
A: Yes, the cost of our service will increase if we are doing a small job that is a substantial distance away. Please contact our office for specific rates.

Q: Do you service domestic sized yards?
A: At Valley Hydramulch & Revegetation we generally don’t treat domestic yards. This includes house yards, lawns, gardens and children’s play areas.

Q: What size does my yard have to be for application?
A: The minimum area for a house yard to be serviced is 2,000 sq m.

Q: Could you treat my yard/lawn at a cost effective price?
A: The minimum area for a yard/lawn is 2,000 sq m. At this size and larger, our applications are more cost effective.

Q: Can you advise me on the best application?
A: Yes, at Valley Hydramulch & Revegetation we always recommend taking soil samples to determine what is going to be the most suitable and cost effective application for your location.

Q: What is a soil sample and how is it done?
A: A soil sample requires about 1Kg (2 ½ lbs) of typical soil. The soil collected is forwarded to a laboratory for a full scientific analysis and detailed report. This will indicate the soil quality and suitable grasses to be in your application.

Q: How do you determine what will be the best application? Will you advise me on what application to use?
A: We use a soil sample to determine best application and also the area that you live in is a big factor. We will advise you on the best application with our detailed knowledge spanning over 35 years.

Q: Can you treat areas where previous attempts at establishing grass have failed?
A: At Valley Hydramulch & Revegetation we most definitely can treat areas where previous attempts have failed. If you have tried to treat your grass before and found you were unsuccessful this will not affect our efforts. A soil sample will play a large role in our application being successful.

Q: Can I try different mixes to help with grass establishment?
A: When working with VHR you can try different mixes to help with grass establishment, however local proven varieties should only be used because they will be the best for better grass establishment in your area.

Q: Is it worth the time and money trying to grow grass here when I have only failed in the past?
A: Yes, it is worth the time and money trying to grow grass if you have the proper scientific analysis that we perform when we consider applications. The detailed scientific report will allow us to analyse why you have been unsuccessful at growing grass in the past and what we can do to change this result for you.

Q: How much notice do you need?
A: We usually need 7-10 days notice so our team can work your request into our calendar and determine the best possible application for your soil.

Q: What if the only time I am available is close to my enquiry?
A: If the only time you are available is close to your enquiry you could encounter a higher establishment fee.

Q: Do I need to do any preparation before application begins?
A: Yes, there is some preparation that should be done before the application begins and that is if light tynering of the top soil surface.

Q: What sort of access do you need?
A: Our fleet trucks at Valley Hydramulch & Revegetation would highly recommend an area that has large vehicle access. If you have a large area that needs to be treated and it doesn’t have vehicle access we have hand hoses that reach up to 300m.

Q: Do you need a certain access point?
A: We would like a certain access point that is suitable for our trucks shown on the Machinery page of the web site.

Q: Is Hydramulch cheaper than turf?
A: Hydramulch is not always cheaper than turf and it does not always work out the better option in the long run. This is due to Hydramulch being suited to larger areas and turf being suited to smaller areas.

Q: Would I be better off Hydramulching or turfing my house yard?
A: The better option for treating your house yard or something of a similar size would be turfing. This is again due to turfing being a more cost effective option.

Q: Is everyone that will be doing my application certified and are your machines registered, certified and safe?
A: Everyone that will be on site will be certified and all of our vehicles are registered, certified and safe. We will ensure this, because at Valley Hydramulch & Revegetation because safety is our top priority.

Q: What does Mine approved MDG15 compliant mean?
A: Mine approved MDG15 compliant is displayed multiple times throughout our web site and this is because being Mines Approved MDG15 compliant is a very distinguished approval to have because it means that all operators and machinery comply with very strict requirements for working in the mining industry.

Q: Is your company a registered company? How do I check this?
A: Yes, Valley Hydramulch & Revegetation is a registered trading name, under the group company paul clarke and associates pty ltd. To check if we are registered please visit http://www.asic.gov.au/ (Australian securities and investment commission)

Q: What is topsoil? Is it important?
A: Topsoil is the layer in which the seed germinates and grows, as the layer has sufficient nutrients to support long term growth. Topsoil is important when trying to grow grass. As previously mentioned, we highly recommend soil testing and topsoil amelioration in order to achieve desired results.

Q: Will the lack of topsoil affect the result that I was expecting? Will the lack of topsoil affect the price of the job?
A: Yes, if you have a lack of topsoil it will affect the end result that you were expecting. If it turns out you do have a lack of topsoil it will affect the price of the job.

Q: Why don’t I have topsoil in this area?
A: You will usually find that if you don’t have topsoil it is due to extensive earth works or topsoil erosion. Nevertheless we have special applications to treat your required area(s) even if they are lacking in topsoil.

Q: Can you include native tree and grass seed in your application?
A: At Valley Hydramulch & Revegetation we can allow you to add native tree and grass seed in your application provided that the seed is available commercially.

Q: Is the application suited to the area that I live in?
A: When soil testing is undertaken, the mixes are site specific which means that they will be most suited to your location.